A series of small repairs

My nifty MPX-220 cell phone took a unusually painful journey to be repaired after a problem with the power conversion. Friday it came back, though I was told it was supposed to ship out last Friday via FedEx 2–day.

I really, really appreciate ActivSync. My previous cell phone, a Sony Ericsson T616, could arguably be syncronized with my Outlook address book, but it was usually painfully slow and most often resulted in a huge number of duplicate records being created. ActivSync is much speedier and has only rarely produced an odd duplicate.

More importantly, in this case, it meant my replacement phone could be put into service almost instantly. Within a few seconds of plugging my phone into my PC, it had all my contacts except for the two or three I failed to syncronize before the AC power failed.

I can’t say I’m any more thrilled with Motorola’s customer service than I was when I sent the phone off for repairs, but at least the work is done. And my backup phone had a cracked screen, which meant that for about 2 or 3 weeks I couldn’t tell who was calling me, and I couldn’t dial anyone unless I remembered their phone number. I’m glad that’s over.